Most helpful review
New Reviewer

Open your eyes

Those who work in communications. The employees are rude to each other and the management and leadership only play favoritism.. it was a very difficult room to work in.. if youre good or not if youre not in the quick, youre no good to them. Ive never heard such vulgar language in a place towards each other and vulgar language towards management, and it being allowed accepted..

User's recommendation: Do you have to do?

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ID
#4302681 Review #4302681 is a subjective opinion of poster.
Location
Avon-By-The-Sea, New Jersey

These People are Greedy Crooks!!!

My wife and 1 year old daughter hit from behind, driver under insured. 5 Minute ride to hospital, ALERT charged me $1800 ($900 + $900) even though my daughter sat on wifes lap in ambulance. Drivers insurance paid a small part, my auto insurance paid another portion, my personal insurance had a claim too, they STILL came after me personally for $200 and filed small claims summons, had to pay everything plus court costs, you're better off walking to the hospital than being in debt with these crooks. What goes around comes around hope they go under.
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ID
#1644278 Review #1644278 is a subjective opinion of poster.

Low life’s

They filed court papers against my terminally ill husband for a lousy $77 which I’m certain was or would have been covered in full by our insurance. I refuse to pay more than the $77 if that’s even owed. They can take their filing fees and shove them up their *** Who puts someone terminal in court for $77.
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ID
#1317373 Review #1317373 is a subjective opinion of poster.

Wait then bait and switch

Called for a return ride.after 45 min. Called again for an eta.was told 30 min.,ended up being an hour.no seat belt for passenger seat.instead of returning to nursing home,the van went out of its way to pick-up another passenger.i would have liked to have been told.from return call to return to facility-2 hours and55 min. From the nursing home to the va was 15.3 miles! WC-15 ,vin #A25513.wednesday June 6th,2018.Stay far away from alert transportation
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ID
#1273486 Review #1273486 is a subjective opinion of poster.
Location
Springfield, Massachusetts
Reason of review
Bad quality

THE BIGGEST SCAM ON THE EARTH/LIE,LIE.

ELDERLY ABUSE ALERT AMBULANCE IS THE BIGGEST SCAM ON EARTH AND THEY TELL LIES. MY HUSBND HAD A STROKE/APHASE. was in all system failure. He was transferred a another facility as per/social worker. We never used them before and If I am dying I will never use them again. I was medical necessary that he be transported by an ambulance and with an RN. I received a letter in July 2017 from the Small claim to appear in court of pay $2,971 because Medicare ,Horizon Blue/Cross/Blue Shield,Of NJ did not pay the bill.? I called my insurances and I was told they had paid the bill and Alert ambulance service sent them a letter telling them not to pay the bill and they took the money back???? They have figured out if they sue the poor patients they will get more money out of them. It time to take them to court/Class Action Are their anyone want to see them pay???
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1 comment
#1563944

Alert Ambulance is the biggest rith of in the world. They sueds my stroke aphasic housband and took me to court.I could not believe all of the sick people that was their because of Alert Ambulanc Services.

I did not want to sit in court all day and I decided to speak with clarks I owe $2,780, decided to just pay 40.00 a month until I could appeal the case. 3rd appeal I spoked with a judge and I informed him what had happen.He told me do not pay them anymore money..They are suppose to wait for all of the appeal is over. I warn the appeal . Medicare paid them monies and Alert told me they would give my money back I paid.

They lied. They still owe me $77.00. Do Not use them service is bad , they lie, and do not give a dam. They robing the sick/disable people every day.

They will get what coming to them.

They need to go to jail. for stealing people money.

ID
#1098532 Review #1098532 is a subjective opinion of poster.
Reason of review
BIGGEST SCAM ON EARTH
Loss
$3000
Preferred solution
Price reduction

Be Aware Of Alert Ambulance Services

I can't believe that a service will sue a sick person and rip them off over $3,000 dollars. I am writing this because I do not want another patient to suffer like I did. Alert Ambulance sued me and took me to court . However, I was unable to go because I am unable to walk or speak for myself. I very ill and it were life of death if I did 't transfer to another hospital. The physician told me that the social worker will make the arrangement with their ambulance service and she will take care everything. Social worker did make the arrangement and she did not tell me how much it would cost if medicare refused to pay, and I would have to pay for it. 5mo. later I received a certified letter from Alert Ambulance Services taking me to court. I called and spoked with the social worker and she was flying off the rails and very nasty, as to say how dare you call me!!! And put the Blame on me. I called Alert and they told me I was transferred out of their hospitals to another group of medical facility. Alert Ambulance Services will take you to court and rip you off I will never use them again and I will not let the social worker make arrangement for me without knowing how much they charge. This is unfair practice and I noticed that Alert Ambulance Service took me to court, and 30 other people were their too. The week after that were another 20. This is a shame how they taking poor sick patients to court /money the money they do not have. My poor husband need a wheelchair platform to be able go to therapy and we stuck with this bill.
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1 comment
#1432377

Which area was this incident that took place ?

ID
#1093596 Review #1093596 is a subjective opinion of poster.
Reason of review
Problems with payment

Expensive rip-off

Nearly nine hundred dollars for a pair of fifteen minute rides. It's not just confined to this particular company either, it's all of them. A patient who has absolutely no other option is passed off onto these ambulance companies and the "social workers" tell you "it's covered". Then the bills start coming. While I'm not suggesting they shouldn't make money, the fees are outrageous given what they actually do. In my case they were handling a patient with a serious spinal injury and they were lugging the patient around like a bag of garbage, just trying to get finished as quickly as possible. Then when they don't get paid right away they become aggressive, threatening to sue. It's just another way the medical profession exploits the ill for easy cash and it's nothing short of sickening.
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ID
#1015989 Review #1015989 is a subjective opinion of poster.
Reason of review
Pricing issue

Patient transported without oxygen although oxygen was ordered

This company transported my father from the hospital to a rehab facility without oxygen, despite the order being called in with oxygen. I was there when he departed the hospital and when he arrived at the rehab (I drive faster than them, obviously). When I saw he had no oxygen on, I called their office to complain. They checked and said it was ordered with oxygen and that they were sorry. I left a voicemail for their head of business development and then sent an email to him and the president of their company. I got no reply back so I resent it. Then I got a note from someone else saying he did reply last week (a lie, my IT department checked their servers) and claimed the orders said my father "may need" oxygen (a lie) and that the nurses told him my father had not been on oxygen all day before being transported (another lie since I was there all day). They were negligent and then lied to cover their mistake. My father is fortunately OK, but others may not be so lucky. I would never use them again and will be filing a complaint anywhere and everywhere I can about their ineptitude.
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ID
#644281 Review #644281 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution

Misrepresentation

accepted payment in full went to a Judge and said they had not been paid even when my account was cleared judgement was entered against me could care less you paid the bill but I could not give you the receipt because I was busy but since you told me that I did not have to go to court I did not you did and although you cashed my check you misrepresented to the Judge and Superior Court said you had not been paid when my money was sitting in your account? assured me I did not have to appear you lied to a client, misrepresented to a Superior Court Judge, and had the money in your bank account all the time malfeasance ?
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ID
#564606 Review #564606 is a subjective opinion of poster.
Location
Rumson, New Jersey
Reason of review
Problems with payment

HORRIBLE!!!

IF YOU EVER NEED AN AMBULANCE. DON'T CALL ALERT AMBULANCE. THEIR EMTS ARE VERY POORLY TRAINED AND THE ENTIRE COMPANY IS RUN BUY A BUNCH OF YOUNG, CATTY AND UNPROFESSIONAL PEOPLE. IF YOU EVER NEED A RIDE TO AN APPOINTMENT BY ANY MEANS CALL THEM FOR A BUMPY RIDE, BUT FOR A TRUE EMERGENCY YOU CAN'T TRUST THESE PEOPLE AS FAR AS YOU CAN THROW THEM. AND TRUST ME IF YOU'VE EVER SEEN WHAT THEY CONSIDER TO BE QUALITY EMERGENY CARE, YOU'D WANT TO THROW THEM!! SAY NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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1 comment
#1404688

they will take you to court and they got one of the biggest scams on the east coast. they will charge medicare one price and triple the patients price or more.

This is an unfair practical. They will pay for all of their actions soon.